Right of Revocation

Revocation policy

Consumers have the right to revocation from this contract within 28 days without giving any reason.

The revocation period will expire after 28 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of revocation, you must inform us (GATRA Modellbau Union, Inh. Holger Schramm, Am Scheunenplatz 7, D-14550 Groß Kreutz, Tel.: +49 33207 31897, Fax: +49 33207 31897, Email: info@gatra-modellbau.com) of your decision to revoke from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model revocation form, but it is not obligatory.

To meet the revocation deadline, it is sufficient for you to send your communication concerning your exercise of the right of revocation before the revocation period has expired.

 

Effects of revocation

If you revoke from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to revoke from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of revocation does not exist in the following contracts:

  • Contracts for the delivery of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the supply of goods, if these have been inseparably mixed with other goods after delivery due to their nature.